Sales Policy for Cleartopis
Effective Date: February 21, 2025
At Cleartopis, we are dedicated to providing our customers with high-quality makeup products at affordable prices. This Sales Policy outlines the terms and conditions of purchasing from Cleartopis and helps ensure a seamless shopping experience for all customers. By using our website and making a purchase, you agree to the terms set forth in this policy.
Please read this document thoroughly to understand the rules and guidelines that apply to your orders, payments, returns, and more.
1. Product Information
We strive to provide accurate, up-to-date information about the products available on our website. Product descriptions, images, and specifications are provided for informational purposes, and we make every effort to ensure their accuracy. However, we do not guarantee that all product details are free from errors or omissions. Cleartopis reserves the right to modify or update product details, prices, and availability at any time without prior notice.
Product images are displayed as accurately as possible, but actual colors may vary due to screen settings, lighting, or manufacturing differences.
2. Pricing and Payment
All prices listed on the Cleartopis website are in U.S. dollars (USD). Prices may change at any time, and we reserve the right to adjust prices based on market conditions, product availability, or other factors. The final price of your order, including taxes and shipping charges, will be calculated during checkout.
We accept various payment methods to make the purchasing process easier and more secure, including:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: Pay securely through your PayPal account.
- Apple Pay: An easy and secure way to pay through Apple devices.
- Google Pay: A convenient payment option for Android users.
Upon selecting your payment method, you will be asked to enter the necessary information to complete your transaction. Cleartopis does not store any payment details on our servers. All payments are processed securely through third-party payment providers.
3. Order Processing
After placing an order on the Cleartopis website, we will begin processing your order as quickly as possible. Orders are typically processed within 1-2 business days, but processing times may vary depending on factors such as product availability, order volume, and the selected shipping method.
Once your order has been processed, you will receive an order confirmation email containing details of your purchase. After the order is dispatched, you will receive a shipping confirmation email along with tracking information so you can monitor the status of your order.
In the event of any issues with your order (e.g., product unavailability, payment issues), we will notify you immediately and offer possible solutions. Cleartopis reserves the right to cancel or modify any order due to errors in pricing, product availability, or suspected fraudulent activity.
4. Shipping and Delivery
We offer a variety of shipping options to ensure timely delivery of your order. Shipping charges are calculated at checkout based on the size, weight, and destination of your order. Shipping methods include:
- Standard Shipping: Delivery typically takes 5-7 business days for domestic orders.
- Expedited Shipping: Delivery typically takes 2-3 business days.
- Overnight Shipping: For urgent orders, overnight shipping is available for select items and locations.
Once your order is shipped, you will receive a tracking number to follow the progress of your delivery. Please note that shipping times are estimates and may vary based on factors such as weather conditions, holidays, or carrier delays.
Cleartopis ships to both domestic and international locations. International shipping charges, delivery times, and any customs duties or taxes will be calculated during checkout. International customers are responsible for paying any applicable import taxes, duties, and fees.
5. Returns and Exchanges
We want you to be satisfied with your purchase. If you are not completely happy with your item, Cleartopis offers a 30-day return policy. Products must be returned unused, in original packaging, and with all tags attached.
Please note that Cleartopis does not offer direct exchanges. If you wish to exchange a product, you must return the original item and place a new order for the replacement.
To initiate a return, contact our customer service team at info@cleartopis.xyz or call us at 727-799-9330. Once your return is approved, we will provide instructions on how to send the item back. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., receiving a damaged or incorrect product).
For more details on returns, please refer to our Refund and Return Policy.
6. Sales Tax
Cleartopis is required to collect sales tax for orders shipped to states where we have a tax obligation. The amount of sales tax will be calculated based on your shipping address and the applicable state tax rate. Sales tax will be displayed during checkout and included in the total price of your order.
If you are ordering from outside the United States, customs duties, taxes, and additional fees may apply to your order upon delivery. These charges are the responsibility of the customer.
7. Gift Cards and Promotions
Cleartopis offers gift cards for future purchases. Gift cards cannot be exchanged for cash or refunded, except where required by law. Gift cards are valid for one year from the date of purchase.
We also run various promotions, discounts, and seasonal sales. The terms and conditions of each promotion will be clearly stated on the website. If you have a discount code, make sure to enter it during checkout to apply the promotion to your order.
Please note that promotions and discounts cannot be combined with other offers unless explicitly stated.
8. Privacy and Data Security
We take the protection of your personal information seriously. Cleartopis uses industry-standard encryption (SSL) to secure all transactions and personal data submitted through our website. Your payment information is handled securely by our trusted payment processors, and we do not store any sensitive payment details on our servers.
For more information on how we collect, use, and protect your personal information, please review our Privacy Policy.
9. Intellectual Property
All content on the Cleartopis website, including product descriptions, images, logos, and text, is the intellectual property of Cleartopis or its licensors. You may not use, copy, or distribute any of this content without the prior written consent of Cleartopis.
10. Limitation of Liability
Cleartopis is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the total amount paid for the specific product or service in question. By using our website, you acknowledge that Cleartopis is not responsible for any damages or losses that may occur.
11. Customer Support
If you have any questions or concerns regarding your purchase, our products, or our sales policies, our customer support team is available to assist you. We strive to offer excellent service and ensure that your shopping experience with us is seamless.
You can contact us at:
Cleartopis
3206 County Line Road
Bolton Landing, New York
Phone: 727-799-9330
Email: info@cleartopis.xyz
Website: www.cleartopis.xyz
12. Changes to This Sales Policy
Cleartopis reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about any updates that may affect your purchase experience.
Thank you for choosing Cleartopis. We are committed to providing you with premium makeup products and exceptional customer service. If you have any questions or need assistance, please don’t hesitate to contact us.