Payment Policy for Cleartopis
Effective Date: February 21, 2025
At Cleartopis, we are committed to providing a seamless and secure shopping experience for our customers. This Payment Policy outlines how payments are processed, the payment methods we accept, and the security measures in place to protect your sensitive information. By purchasing products on our website, you agree to the terms and conditions outlined in this policy.
Please take the time to read this policy carefully to understand how we handle payment transactions and protect your data.
1. Accepted Payment Methods
We offer a variety of secure and convenient payment options for our customers. The payment methods available on Cleartopis include:
Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Payments made with these cards are processed securely through our trusted third-party payment processor.
PayPal: Cleartopis offers PayPal as a secure online payment option. With PayPal, you can use your PayPal balance or link your bank account or credit card for payment. PayPal also offers buyer protection for eligible purchases.
Apple Pay: For customers with Apple devices, we accept payments through Apple Pay. Apple Pay is a fast and secure way to pay for your orders using your Apple account information.
Google Pay: Cleartopis also accepts payments via Google Pay for Android users. Google Pay is a secure and quick payment method that simplifies the checkout process by storing your payment details in your Google account.
2. Secure Payment Processing
Cleartopis takes the security of your personal and payment information very seriously. All payment transactions are processed using secure, encrypted third-party payment gateways that comply with the latest security protocols, including Secure Socket Layer (SSL) encryption.
When you provide your payment details, they are securely transmitted to our payment processor, which handles the transaction. Cleartopis does not store any payment details on our servers. This ensures that your sensitive information, such as credit card numbers or PayPal account information, is protected throughout the transaction process.
We also use advanced fraud prevention systems to detect and prevent unauthorized transactions. If any suspicious activity is detected, we may contact you to verify the transaction before proceeding with your order.
3. Order Confirmation and Authorization
Once you complete your payment and place an order on Cleartopis, you will receive an order confirmation email. This email will include all details of your purchase, including the products ordered, the total cost, taxes, and shipping charges.
Payment authorization will occur when you submit your order. This means that the funds for your purchase will be temporarily held on your payment method until the order is processed and shipped. If there are any issues with the payment (such as insufficient funds, invalid payment details, or declined transactions), Cleartopis will notify you and provide instructions for resolving the issue.
Please note that your payment method will be charged only when the order is successfully processed and ready for shipment. If there is any delay in processing your order, we will notify you immediately and provide updates.
4. Pricing and Currency
All prices on the Cleartopis website are displayed in U.S. dollars (USD). Prices are subject to change at any time without prior notice due to market conditions, sales, or promotions. The price you pay for your order will be the price displayed at checkout, which will include the cost of the products, applicable taxes, and any shipping charges.
If you are placing an order from outside the United States, the final price of your order will be calculated in U.S. dollars, but you may be subject to currency conversion fees and exchange rates depending on your payment provider.
5. Sales Tax
Cleartopis is required by law to collect sales tax on orders shipped to states where we have a tax obligation. The applicable sales tax will be calculated and applied during the checkout process, based on your shipping address. The sales tax amount will be clearly displayed before you complete your purchase.
For international orders, you may be subject to customs duties, taxes, or fees that are outside of Cleartopis‘s control. These charges are the responsibility of the customer and will not be refunded by Cleartopis.
6. Order Cancellations
If you wish to cancel your order, please contact Cleartopis as soon as possible. We aim to process orders quickly, so cancellations can only be made if the order has not yet been processed or shipped. Once your order has been shipped, it cannot be canceled, and you will need to follow our return policy if you wish to return the product.
If your cancellation request is successful, a full refund will be issued to the original payment method.
7. Refunds and Adjustments
Refunds will be issued to the original payment method used at the time of purchase. Once your return is processed, please allow 5-10 business days for the refund to appear in your account. Refund processing times may vary depending on your payment provider.
Please note that if you cancel your order before it has shipped, your payment method will be refunded in full. However, if you return an item after receiving it, shipping charges are non-refundable unless the return is due to an error on our part (e.g., receiving a damaged or incorrect item).
8. Gift Cards
Cleartopis offers digital and physical gift cards that can be used as a payment method for future purchases. Gift cards are valid for one year from the date of purchase and can be redeemed for products available on our website.
Gift cards cannot be redeemed for cash or refunded, except as required by law. If your gift card balance does not cover the full cost of your purchase, you may pay the difference using another payment method.
9. Payment for Pre-Orders and Backorders
If you place an order for a pre-order or backordered item, we may charge your payment method at the time the order is placed, even though the item may not ship immediately. Once the item becomes available, we will ship it to you as soon as possible. If there is a significant delay or the item is no longer available, we will notify you promptly and issue a refund if necessary.
10. Payment Security
To ensure the highest level of security for your payment details, we use payment processors that comply with PCI-DSS standards, ensuring that all financial transactions are handled securely. Cleartopis does not store sensitive payment information like credit card numbers or banking details.
We also utilize encryption technologies such as SSL to safeguard all data transmitted between our website and your device, providing protection against potential threats or breaches.
11. Customer Support
Our customer support team is available to assist you with any payment-related issues or concerns. Whether you need help with payment processing, billing inquiries, or resolving payment disputes, we are here to ensure your experience is as smooth as possible.
You can reach our customer support team through the following contact details:
Cleartopis
3206 County Line Road
Bolton Landing, New York
Phone: 727-799-9330
Email: info@cleartopis.xyz
Website: www.cleartopis.xyz
12. Changes to This Payment Policy
Cleartopis reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this policy periodically to stay informed about any updates related to our payment processing practices.
Thank you for choosing Cleartopis. We are committed to offering you a secure and hassle-free shopping experience. If you have any questions or need assistance with payment, please do not hesitate to contact us.